- The insurance broker has set up a priority service for its customers affected by the storm at [email protected].
- Since the foundation of the group, PIB Trust, it has been collaborating with the Red Cross to support health work.
PIB Group Iberia, the Spanish subsidiary of the UK-based insurance broker, has activated a series of extraordinary measures to support all customers affected by the hurricane, as well as the teams and collaborators in the area.
The company has set up a crisis committee and a specialised working group to provide direct support to all affected customers, clarifying their doubts and managing complaints through an exclusive e-mail address [email protected].
Among other measures carried out, the group's foundation PIB Trust is collaborating with the Red Cross to provide support for health tasks.
“We would like to express our support to all the people, families and companies affected by the recent cold drop (DANA) in the regions of Valencia, Castilla-La Mancha and Andalusia. This phenomenon has caused significant material damage and a profound impact throughout the region, and we want to convey a message of closeness in these difficult times,” he explains. Martin Navaz, CEO of PIB Group Iberia.
Targeted information and preservation of damaged goods among GDP tips to speed up processes
In order to respond as effectively as possible, PIB Group recommends that affected customers provide the following information: place of occurrence, identification and NIF of the insured, policy number, damaged goods and estimated valuation together with repair estimates and/or invoices, photographs, possible stoppages of activity, and in general, any information of interest.
They also recommend keeping the damaged goods at the disposal of the loss adjuster whenever possible. Damage resulting from this phenomenon is covered by the Insurance Compensation Consortium (CCS) or by the insurance companies in accordance with the legal regulations and the insurance contract.
About PIB Group
PIB Group is an independent, dynamic and diversified specialist insurance broker that is experiencing rapid acquisitive and organic growth, with the integration of leading professionals. Formed in 2015, PIB Group has since grown rapidly through acquisitions, organic growth, as well as through the recruitment of outstanding professionals with extensive knowledge and experience in the insurance market.
PIB Group offers a wide range of equipment, products and specialised services and is present in the UK, Ireland, Germany, Poland, Denmark, Spain, Italy, Israel, the Netherlands and Romania. In these countries, it already has more than EUR 3 billion in premiums under management and more than 3,800 employees.
