Fenix Broker CS SL. was born in 2001, but its professionals have more than 30 years in the sector. As an Insurance Brokerage Firm we are not bound or committed to any particular insurance company. This independence allows us to seek the best solution using exclusively professional criteria to favor the interests of our policyholders.
Insurance specialists
Our departments bring real value to our clients' risk management in strategic areas such as risk analysis and analysis, professional advice, auditing of insurance programs or claims management.
The Customer, our priority
Fenix Broker's main objective is quality customer service, for which it has created specialized departments: Contracting Department, in charge of analyzing the specific insurance needs of the clients according to the activity and risks that the company may have, looking for the best insurance option available in the market, the best coverage for that risk and with the leading companies in the industry at all times. Administration Department, in charge of direct and personalized communication. Any incident, claim or doubt regarding the insurance contracted will be brought to the attention of the Brokerage, who will act as mediator with the corresponding company. Claims Department, in charge of processing the claim from beginning to end, being the interlocutor at all times between the client and the company. Control the claim resolution times by the company and ensure adequate compensation or repair according to policy conditions.
Specialists in companies
Our team specializes in the insurance of all types of companies, especially in the Construction, Manufacturing, Logistics and Transportation sectors.
Customer protection
Our fundamental mission is to secure the interests of our clients vis-à-vis the company. Therefore, Fenix Broker offers its clients an exclusive counterinsurance service through a specialized company that guarantees the claim of the Insured's rights (amicably or in an administrative, judicial or arbitration procedure) in case of breach of contract or by the Insurance Compensation Consortium with respect to the insurance policies that the insured has taken out with Fenix Broker in force and up to date with the payment on the date of the claim.
SEVILLE
Solutions For Businesses
Individuals' insurances
* In Madrid and Barcelona.
